Refund policy

Last updated: October 24, 2026

This policy covers purchases from yssyrh at https://yssyrh.com.

1. When You Can Return an Item

You can ask to return an item within 30 calendar days of receiving it. Eligible requests may include items that do not fit or are no longer wanted, as well as items that arrive damaged, defective, or incorrect.

For a size or change-of-mind return, the item must be unworn, unwashed, unused, and in its original condition. Original tags must remain attached, and any original packaging provided must be included. Please provide your order number or other proof of purchase.

These conditions do not stop you from reporting a damaged, defective, or incorrect item or exercising rights you have under applicable law.

2. Starting a Return

Email hello@yssyrh.com with your order number, the item you want to return, and the reason. If the item is damaged, defective, or incorrect, include photos when reasonably available.

We will review your request, send you return instructions, and arrange return shipping at our expense. Contact us before mailing an item so we can identify your order and arrange the shipment.

Return address
yssyrh
159 Tommy Johnson St
Mansfield, LA 71052
United States

3. Return Shipping and Fees

We pay return shipping costs for eligible returns. There is no restocking fee or return handling fee.

Standard shipping on U.S. orders is free, so no original standard shipping charge will be deducted from your refund.

4. Inspection and Refunds

Within 3 business days of receiving your returned item, we will inspect it and tell you the outcome. If the return is not approved, we will explain the reason.

For an approved return, we will initiate a refund to your original payment method within 15 business days after approval. The refund includes the amount paid for accepted returned items and any applicable refundable taxes. Discounts are reflected in the amount you originally paid.

Your bank or payment provider may take additional time to show the refund in your account. If it does not appear after your provider’s stated processing period, email hello@yssyrh.com and we will help trace it.

5. Damaged, Defective, Incorrect, or Missing Items

If an item arrives damaged, is incorrect, or is missing from your order, email hello@yssyrh.com. We will investigate and arrange an appropriate solution, such as a replacement or refund. You will not be charged shipping costs to resolve an error on our part.

Reasonable inspection to identify a problem does not restrict your rights under applicable law.

6. Exchanges

If you would like another size or item, contact us first. We will check the options and explain the process before you send anything back.

If an exchange is unavailable, you may request an eligible return and place a new order.

7. Cancelling an Order

To request a cancellation, email hello@yssyrh.com as soon as you can. We will check whether we can stop the order before dispatch. If it has shipped, use the return process above.

When we confirm a cancellation before dispatch, we will initiate a refund to the original payment method within 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. This policy does not limit rights or remedies available under applicable law.

8. Contact

yssyrh
159 Tommy Johnson St
Mansfield, LA 71052
United States

Email: hello@yssyrh.com
Website: https://yssyrh.com/